Customer Service/Scheduler $20-$25 Hour w/ Incentives
Milford, CT Milford, CT Full-time Full-time $20 - $25 an hour $20 - $25 an hour 5 days ago 5 days ago 5 days ago Who We Are Climate Partners is the market leader for residential Heating & Cooling Solutions in CT! We are proud of our past and even more excited about our future.
Our customers love us and keep recommending our services, so we're trying to keep up with the constant demand.
The Big Task We're looking for a customer service representative that can help us grow with increasing demand.
Your primary responsibility will be to answer inbound phone calls and convert them into appointments.
Secondarily, you'll be booking appointments on as-needed basis by booking outbound calls.
Some keys to success:
Our most successful customer service representatives really love their jobs, our customers, and it shows.
Happy customers lead to repeat business and referrals; we can never have too many of these calls.
Confidence and a positive, can-do attitude is a must.
Customers need to know that you're in control of the situation and will take great care of them.
Success is measured by booking the call.
Sometimes that takes place in the face of customer questions and concerns.
We will teach you what to expect and how to handle this.
Taking the above one step further, we want you to book the call in such a way that customers feel confident they've made a good decision.
Now our technicians are set up to succeed because customers believe in us.
Support the office staff with additional administrative responsibilities as necessary We firmly believe in our core values:
people come first, deliver exceptional service, always do it right, be honorable.
Qualifications Passion for customer service High School diploma or equivalent; some college preferred Strong verbal and written communication skills Highly organized with exceptional follow-through Experience with computers, particularly Microsoft Office Suite Ability to learn operational and consumer relation management (CRM) software with training What We Offer Pay scale:
$20-25 per hour based on ability, attitude, experience, and performance Paid performance bonuses and commissions Paid time off:
minimum 2 weeks after 90 days Paid holidays, including your birthday, after 90 days Additional Benefits 401 (k) 401 (k) matching Dental Insurance Health Insurance Life Insurance Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
2 years No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Office Ability to commute/relocate:
Milford, CT 06460:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our customers love us and keep recommending our services, so we're trying to keep up with the constant demand.
The Big Task We're looking for a customer service representative that can help us grow with increasing demand.
Your primary responsibility will be to answer inbound phone calls and convert them into appointments.
Secondarily, you'll be booking appointments on as-needed basis by booking outbound calls.
Some keys to success:
Our most successful customer service representatives really love their jobs, our customers, and it shows.
Happy customers lead to repeat business and referrals; we can never have too many of these calls.
Confidence and a positive, can-do attitude is a must.
Customers need to know that you're in control of the situation and will take great care of them.
Success is measured by booking the call.
Sometimes that takes place in the face of customer questions and concerns.
We will teach you what to expect and how to handle this.
Taking the above one step further, we want you to book the call in such a way that customers feel confident they've made a good decision.
Now our technicians are set up to succeed because customers believe in us.
Support the office staff with additional administrative responsibilities as necessary We firmly believe in our core values:
people come first, deliver exceptional service, always do it right, be honorable.
Qualifications Passion for customer service High School diploma or equivalent; some college preferred Strong verbal and written communication skills Highly organized with exceptional follow-through Experience with computers, particularly Microsoft Office Suite Ability to learn operational and consumer relation management (CRM) software with training What We Offer Pay scale:
$20-25 per hour based on ability, attitude, experience, and performance Paid performance bonuses and commissions Paid time off:
minimum 2 weeks after 90 days Paid holidays, including your birthday, after 90 days Additional Benefits 401 (k) 401 (k) matching Dental Insurance Health Insurance Life Insurance Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
2 years No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Office Ability to commute/relocate:
Milford, CT 06460:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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